Policies and Values
QUALITY AND SHARED RESPONSIBILITY
Quality Policy
- Customer Focus: Understanding our customers’ needs and expectations, with particular attention to their specific requirements.
- Uncompromising Quality: Never accepting poor quality, but analyzing and correcting the causes that generate it.
- Continuous improvement: We measure and work on the continuous improvement of our processes.
- Zero defects (automotive): The application of methodologies and tools to eliminate all root causes of defects.
- Poka Yoke: The creation of robust processes through the implementation of “error-proof” systems.
Environmental Policy
Purpose: Vipaco is committed to improving environmental management in its facilities, services, use of assets, and in relation to the local and global community of which it is a part.
Objectives: With a view to continuous improvement, Vipaco is particularly committed to:
- protect the environment and promote its conservation, identifying the environmental aspects on which its activities may have an impact;
- use all necessary means to ensure compliance with applicable environmental legislation and to match any relevant best practices.
Code of Ethics
At Vipaco, we are committed to achieving operational excellence and conducting ourselves in an ethical and responsible manner, implementing practices that promote safety, health, and environmental protection. Through our code of ethics, we want to communicate our standards on human rights, labor rights, the environment, safety, and anti-corruption to all stakeholders.
Conflict Minerals Policy
At Vipaco, we are committed to complying with our customers’ requirements and regulations regarding restrictions and prohibitions on hazardous substances and minerals from conflict zones. We ask all our suppliers to provide materials that comply with this policy, and to report any non-compliance promptly. We guarantee our customers that all their requirements are checked and complied with.